ANZ Group Technology Executive Gerard Florian said the highest priority of the technology function is to “line up with where the business wants to get to”. ANZ Group’s official blog bluenotes highlighted Mr Florian’s views of the current status of Technology and the path ahead post-ANZ Plus.
Mr Florian acknowledged “historically not everyone has been always happy with some of their experiences. One area we’ve also focused on is doing a better job of convincing the business of the relevance of technology.
After the impact of the COVID-19 pandemic there has been a realisation technology needs to have a bigger seat at the table in most big organisations”.
One other key area of focus is migration to the cloud
Gerard Florian, ANZ Executive, IT
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Here are the key points highlighted by Mr Florian on ANZ Group IT Priorities:
- A major part of our objective is supporting the adaptive, nimble business ANZ adopted several years ago.
- An agile workforce has different technology needs – So less of the traditional monolithic technology stacks and more of an understanding of key components.
- Historically not everyone has been always happy with some of their experiences. One area we’ve also focused on is doing a better job of convincing the business of the relevance of technology.
- We’ve got a clear plan for Cloud Migration and are well into the process of migrating our technology estate to the Cloud.
Speaking of ANZ Plus, Mr Florian highlighted the learnings from the work done thus far and how this could be relevant for the rest of the group technology function.
Given the complexity of that environment and the amount of the cloud-based componentry, what we learnt can be applied elsewhere in the organisation.
So the benefit of ANZ Plus for the broader technology group has been two-fold. The procedures and ideas we developed will be reusable elsewhere within ANZ.”
Also read: Jeff Smith to join the ANZ Board
The technology group needs to be both an enabler and a driver
Four Key Focus and Priority Areas for ANZ Group:
CEO Shayne Elliott has identified four key areas of our business strategy:
- Creating propositions our customers love
- Building platforms that give us opportunities to scale
- Looking for partnerships in an increasingly digital world and
- Focusing on the importance of our people and our purpose
It is worth recalling NAB CEO Ross McEwan had articulated his priorities on taking over as CEO and organised the National Australia Bank into five focus areas. The digital strategy of NAB is aligned with this bifurcation with a focus on IT Simplification and Improving CX.
Leading Analyst Forrester called upon the big banks of Australia to “not just meet client needs, but anticipate customer needs“.
